Shipping Policy

Shipping Policy

Overview

At GFavora, we are committed to delivering your beautiful gowns and wedding dresses to you as quickly and efficiently as possible. We understand that timing is crucial for your special occasions, and we work diligently to ensure your order arrives on time.

Free Shipping on All Orders

We are pleased to offer free shipping on all orders with no minimum purchase required. This applies to all items in our collection, including evening gowns, wedding dresses, and accessories.

Order Processing Time

· All orders are processed and shipped within 1-3 business days of payment confirmation.

· Orders placed on weekends or public holidays will be processed on the next business day.

· During peak seasons or promotional periods, processing time may be slightly extended. We will notify you promptly if there are any delays with your order.

Delivery Time

Once your order has been shipped, you can expect delivery within 6-12 business days. You will receive a shipping confirmation email with a tracking number once your package has been dispatched, allowing you to monitor the progress of your delivery.

Order Tracking

After your order is shipped, we will send you a tracking number via email. You can use this number to track your package's journey and estimated delivery date. Please allow 24-48 hours for the tracking information to update after you receive the confirmation email.

Shipping Address

Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If you need to update your shipping address, please contact us immediately before your order is shipped.

Delivery Issues

· If your package is delayed beyond the estimated delivery time, please contact our customer service team with your order number and tracking information.

· If your package is lost or stolen in transit, we will work with the shipping carrier to resolve the issue and arrange for a replacement or full refund.

· If you receive a damaged package, please contact us immediately with photos of the damaged packaging and items. We will arrange for a replacement or refund at no additional cost to you.

International Shipping

We offer reliable shipping services to destinations worldwide. All international orders are subject to the same processing and delivery times outlined above.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us:

Email: service@zlyzl.com

Phone: +1 (404) 808 5091

Address: 4702 Stroop Hill Road Street, Roswell, GA 30076, United States