Privacy Policy

Our Commitment to Your Privacy

Welcome to our romantic and vintage-inspired world. Just as we are dedicated to curating beautiful clothing for your fairy-tale wardrobe, we are equally committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase, ensuring a secure, transparent, and enchanting shopping experience.

Information We Collect

To provide you with our magical collections and exceptional service, we collect certain information when you interact with our website:

• Personal Information: When you place an order, create an account, subscribe to our newsletter, or contact our support team, we collect necessary details such as your name, shipping address, billing address, email address, phone number, and secure payment information.

• Automated Information: As you browse our corsets, dresses, and vintage collections, we automatically receive non-identifying information such as your device type, browser, IP address, and browsing behavior on our site to help us continuously improve your experience.

How We Use Your Information

The information we collect is used exclusively to enhance your journey with us and fulfill our promises to you. We utilize your data to:

• Securely process your transactions in USD and fulfill your orders.

• Coordinate our free global shipping, ensuring orders are dispatched within 1 to 3 days and delivered within 6 to 12 days.

• Provide seamless customer support, including facilitating our 60-day return policy and processing your refunds within the 5 to 10 days timeframe.

• Communicate with you regarding order confirmations, shipping updates, and customer care inquiries.

• Send you beautiful updates, exclusive promotions, and style inspirations, provided you have chosen to receive them. You are free to opt out of these communications at any time.

• Analyze site usage to optimize our website’s functionality, layout, and product offerings.

Information Sharing and Disclosure

We respect your privacy profoundly and will never sell, rent, or trade your personal information to third parties. We only share your data with trusted, essential service providers who assist us in operating our store. These include:

• Secure payment gateways to process your checkout safely.

• Shipping and logistics partners to ensure your packages reach you efficiently.

• Website hosting and analytics partners who help us understand how our community interacts with our store. These partners are strictly obligated to maintain the absolute confidentiality and security of your personal information.

Data Security

We implement rigorous, industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive data, including payment details, is encrypted and transmitted via secure protocols. We continuously strive to use the best commercially acceptable means to protect your personal data, ensuring you can shop with complete peace of mind.

Cookies and Tracking Technologies

Our website utilizes cookies to elevate your shopping experience. Cookies are small data files stored on your device that help us remember your preferences, keep track of the beautiful items in your shopping cart, and understand how you navigate our store. You can choose to disable cookies through your browser settings; however, please note that doing so may limit some of the features and smooth functionalities of our website.

Your Privacy Choices

You have complete control over your personal information. You retain the right to:

• Access, review, or update the personal information associated with your account.

• Request the deletion of your personal data from our active records.

• Opt-out of any marketing and promotional emails at any moment by simply utilizing the unsubscribe link provided at the bottom of our correspondence.

Contact Us

If you have any questions, concerns, or specific requests regarding this Privacy Policy or how your data is handled, please reach out to our Customer Care team. We are always here to assist you with the highest level of care, transparency, and respect.