Contact Us


  1. Always Here to Assist You We believe your journey into our romantic world should be entirely seamless and enchanting. Whether you are dreaming up the perfect Cottagecore ensemble, seeking sizing advice for a Princess Dress, or simply need an update on your magical package, our dedicated Customer Care team is always by your side to help.

  2. Order, Payment & Refund Support Your trust and peace of mind are our highest priorities. We understand that technical issues can sometimes interrupt a beautiful shopping experience. If you encounter any problems such as a payment failure, notice an abnormal deduction, experience a refund delay (beyond our standard 5 to 10 days processing time), or have any questions at all about our payment rules and secure checkout, please do not hesitate to reach out. We will resolve your concerns swiftly and with the utmost care.

  3. Reach Out via Email For detailed inquiries, order modifications, or assistance with our 60-day return process, sending us an email is the perfect way to get in touch. Email: service@zlyzl.com We read every message closely and strive to provide thoughtful, prompt responses to keep your fairy-tale experience completely uninterrupted.

  4. Speak with Our Team Sometimes, a direct conversation is the fastest way to solve a mystery. If you need immediate assistance regarding your vintage-inspired garments, billing concerns, or shipping updates, we warmly welcome your call. Phone: +1 (404) 808 5091

  5. Our Mailing Address Should you need to return an item or send official correspondence our way, our doors are always open at our official address. Please reach out to our customer service first for proper return authorization before shipping any garments back. Address: 4702 Stroop Hill Road Street, Roswell, GA 30076, United States

  6. A Gentle Reminder As always, we are thrilled to offer global free shipping on all orders, with garments thoughtfully prepared within 1 to 3 days and delivered to your doorstep within 6 to 12 days. Thank you for letting us be a part of your romantic wardrobe—your absolute happiness is our happily ever after.